This Notice of Privacy Practices describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review this notice carefully.
Our Commitment to Your Privacy
ALYV Science and the independent licensed healthcare providers operating on our platform are committed to protecting the privacy of your health information. We are required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of our legal duties and privacy practices.
What Is Protected Health Information?
Protected Health Information (PHI) is any information about your health status, provision of healthcare, or payment for healthcare that can be linked to you as an individual. This includes your name, address, date of birth, medical records, lab results, prescription history, and health insurance information.
How We May Use and Disclose Your PHI
Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare and any related services. This includes sharing information with licensed providers, compounding pharmacies, and other healthcare professionals involved in your care.
Payment: We may use and disclose your PHI to facilitate payment for services, including billing, collections, and insurance-related activities.
Healthcare Operations: We may use your PHI for internal operations including quality assessment, training, compliance, and business management — all in accordance with HIPAA regulations.
As Required by Law: We will disclose your PHI when required to do so by federal, state, or local law, including responses to court orders or public health reporting requirements.
Uses and Disclosures Requiring Your Authorization
Most other uses and disclosures of your PHI — including marketing uses and the sale of PHI — require your written authorization. You may revoke any authorization you have given us at any time by contacting us in writing. The revocation will not affect any disclosures we already made in reliance on your authorization.
Your Rights Regarding Your PHI
Right to Access: You have the right to inspect and obtain a copy of your PHI maintained in our records.
Right to Amend: If you believe information in your records is incorrect or incomplete, you may request an amendment.
Right to an Accounting: You have the right to request a list of disclosures of your PHI we have made for purposes other than treatment, payment, or healthcare operations.
Right to Restrict: You may request that we restrict how we use or disclose your PHI for treatment, payment, or healthcare operations. We are not required to agree to your request in all cases.
Right to Confidential Communications: You may request that we communicate with you about your health information in a specific way or at a specific location.
Right to a Paper Copy: You have the right to receive a paper copy of this Notice at any time, even if you have agreed to receive it electronically.
Security Measures
ALYV Science implements HIPAA-compliant administrative, physical, and technical safeguards to protect the privacy and security of your PHI. This includes encrypted data storage and transmission, access controls, and regular security assessments. We require all Business Associates who handle your PHI on our behalf to maintain equivalent safeguards.
Changes to This Notice
We reserve the right to change this Notice at any time. Changes will apply to PHI we already hold as well as information we receive in the future. The effective date of the current Notice is always shown at the top of this page.
How to Submit a Complaint or Contact Us
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
ALYV Science — Privacy Officer
150 Paularino Ave., Suite D190, Costa Mesa, CA 92626
Email: privacy@alyvscience.com
Phone: (800) 232-4594
HHS Office for Civil Rights: 200 Independence Ave., S.W., Washington, D.C. 20201 | 1-800-368-1019 | hhs.gov/ocr